Connect ERP, warehouse, suppliers and EDI on one platform.
Clappform connects your ERP, warehouse, suppliers and EDI partners. The platform runs the flows between them and shows your team what happened to every order, file and label.
Every handover in your chain can go wrong.
A retail order passes through many systems. Your ERP creates a pick order. The warehouse confirms it. A supplier portal receives the label order. An EDI partner expects the invoice. Each system has its own format: XML over SFTP, SOAP, REST, flat files, spreadsheets that someone uploads by hand.
Most retailers bridge those gaps with point-to-point scripts and manual work. One broken file or one expired token halts a shipment, and the team only hears about it when a store or customer calls.
Clappform replaces those scripts with one platform. It receives, converts, routes and tracks every message between your systems and alerts your team as soon as a flow needs attention.
How a message flows
01
Receive
A message arrives from your ERP, warehouse, supplier portal or EDI partner.
02
Convert
Clappform converts the file to the format of the next system.
03
Route
The message goes to the system that expects it.
04
Track
Your team sees every step and gets a notification as soon as a flow needs attention.
What we connect
Clappform sits between the systems you already use. You keep your ERP, your warehouse system and your supplier portals. We connect them. Data flows both ways, so confirmations, statuses and receipts return to the system that started the flow.
ERP and merchandising
Receive orders, item master data, purchase orders and stock via APIs, XML files or scheduled exports.
Warehouse and logistics partners
Forward picks and item master data and receive pick confirmations, goods receipt notifications and ASNs back.
Supplier portals
Place and cancel label and packaging orders and pull the status back into your ERP.
EDI providers
Send invoices and order messages in the formats your trading partners expect.
Downstream partners
Publish stock files for customers and partner organisations on a schedule.
Every integration runs as a workflow. A workflow starts from an SFTP folder, a schedule or an API call, converts the data and delivers it to the next system. Your team sees every step.
Retail flows we run in production
01
Order to warehouse
Your ERP sends picks as XML. Clappform validates the file, converts it to the warehouse format and delivers it. Pick confirmations and goods receipts come back and update the ERP. If a pick has a quantity of zero, the logistics team receives an email.
02
Item master data synchronisation
Changed items in the ERP go to the warehouse as soon as they appear in the source folder. Teams that need a new item fill in a form in the platform. The purchase order list behind that form refreshes every day.
03
Supplier labels and packaging orders
A daily file from the ERP creates labels and cancels them in the supplier portal. Clappform checks every line against approved templates, which your product team manages in a dashboard. Errors arrive by email as a file that you can correct and resubmit.
04
Packaging orders and statuses
Purchase orders go to the supplier’s ordering portal. Statuses of closed orders return to Clappform, which generates the file that your logistics team uploads into the ERP.
05
EDI invoices and stock export
Invoices go to your EDI provider via SOAP. A scheduled flow reads current stock from the ERP and writes stock files for downstream partners.
See what happened, fix it, run it again
Clappform gives your team the means to find and fix the cause of a failure without a developer.
01
Uitvoeringsdashboards
Every run of every flow, with status, duration and the data processed.
02
Readable errors
A failed step shows the error message. A broken file shows the error that stopped it.
03
E-mailmeldingen
A failed flow alerts your integration team and a shared mailbox.
04
Restart from the report
Fix the file and restart the run, or upload the file again to the monitored folder.
05
Separate environments
Build and test changes in development and test before they reach production.
06
Role-based access with single sign-on
Decide who sees, changes or runs each flow and each form.
Why retailers choose Clappform
Integrations, data and screens in one tool. Flows, dashboards and forms share one platform and one login, so a flow can feed a dashboard and a form can start a flow.
Built for the formats retail still uses. XML over SFTP, SOAP, REST and CSV run side by side, even with partners who cannot change how they work.
Data at the source. Direct connections keep stock, orders and item data up to date. Your team no longer has to reconcile spreadsheets.
Low-code you manage yourself. Your integration specialist adjusts flows in the platform. Clappform builds and supports the flows you prefer to hand off.
A Dutch team close by. Offices in Amsterdam and Rotterdam, and engineers who know your setup.
Hosting and data storage
Clappform runs on Azure or Scaleway. You choose where your data is stored: within the EU or in the Netherlands.
Frequently asked questions
1
Do we need to replace our ERP or warehouse system?
No. Clappform connects with the systems you use now, via APIs, SFTP and file exports.
2
Which formats and protocols do you support?
XML, CSV, SOAP, REST and EDI messages, delivered via SFTP folders, scheduled jobs or API calls. If a partner can send or receive a file or API call, we can connect them.
3
What happens if a partner sends a corrupted file?
The run stops and shows the error. Your team receives an email, corrects the file and restarts the run from the report, or uploads the file again.
4
Can our own team modify a flow?
Yes. Flows are low-code and live in separate development, test and production environments. Your team tests a change before it touches live data.
5
How do you handle access?
Roles determine who sees, changes or runs each flow, dashboard and form. Users log in with single sign-on.
6
Where is our data stored?
On Azure or Scaleway. You choose where your data is stored: within the EU or in the Netherlands.
7
Can we build dashboards on the integrated data?
Yes. Dashboards run on the same platform, on the data your flows already collect.
More about the components
Bring your retail systems together.
Tell us which systems you connect today and where files get stuck. We will show how the flows would run in Clappform.
Diego Tolen