You choose where your data lives
The Clappform platform runs on Azure or Scaleway. You choose the hosting provider and whether your environment is in the EU or in the Netherlands. The platform, the AI model and your data run in the same environment.
Azure or Scaleway
You choose the hosting provider that fits your organisation’s policy. The platform runs on both.
Europe or the Netherlands
Is a region in Europe enough, or do the servers have to be in the Netherlands? You decide.
ISO certified
Clappform holds ISO 27001 for information security and ISO 9001 for quality management.
Frequently asked questions
1
Where is my data stored?
On Azure or Scaleway, in the environment you choose: in the EU or in the Netherlands.
2
Can I choose between Azure and Scaleway?
Yes. The platform runs on both. You choose the provider that fits your organisation’s policy.
3
Can the servers be located in the Netherlands?
Yes. You choose whether your environment is in the EU or in the Netherlands.
4
Does the AI model train on my data?
No. The AI model does not store your data and does not train on it. It only receives your question and the results the platform retrieves for it.
5
Who decides who can access my data?
You do. You set roles and permissions per solution, page and component. Employees log in through your organisation’s account system or with their own password, with a one-time code as a second step. Systems log in with an API key that you set to expire yourself.
6
Which certifications does Clappform hold?
ISO 27001 for information security and ISO 9001 for quality management.