
The Municipality of Noardeast-Fryslân is live with the CRM and Housing Tracking System from Clappform!
With the CRM system, energy coaches support residents throughout the entire guidance process. Dossiers are maintained, checklists are used, documents are stored, and appointments are scheduled. Memos are easily shared for smooth collaboration, while the municipality always maintains an overview through maps, reports, and real-time insights.
With the Housing Tracking System, the municipality monitors and directs the progress of making homes more sustainable. Data from multiple sources: insulation measures, energy consumption, and subsidy flows are brought together into one integrated dashboard. From municipal level down to property level, via map layers and filters. This enables the municipality to report to the board and council using a single, consistent dataset.
The direct integration between both systems ensures that requests and execution align seamlessly, providing a solid foundation for the energy transition in the Municipality of Noardeast-Fryslân.


Bastiaan Kuijt
Product Owner
